Privacy Policy
1. General Information
The protection of your personal data is important to us. We process your data exclusively in accordance with the applicable legal regulations, in particular the General Data Protection Regulation (GDPR) and the Telecommunications Act (TKG 2003).
2. Contact with Us
If you contact us via email or through a form on our website, the personal data you provide will be stored for the purpose of processing your request and for possible follow-up questions.
We do not share this data without your consent.
3. Data Collection via Booking Forms
When booking a tour (free walking tours or private tours), we collect and process the following personal data:
- First name
- Last name
- Email address
- Phone number
- Preferred tour date
Purpose of processing:
- Processing and managing your booking
- Organizing and conducting the requested tour
- Communication related to your booking
Legal basis:
Art. 6 (1) (b) GDPR – performance of a contract
Your data will only be stored for as long as necessary to fulfill the purpose of processing or as required by applicable legal retention obligations.
4. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google.
Google Analytics uses cookies that allow analysis of how users interact with the website. The information generated by cookies is generally transmitted to and stored on Google servers.
Purpose of processing:
- Analysis of user behavior
- Improvement of our website and services
Legal basis:
Art. 6 (1) (a) GDPR – consent via cookie banner
You can withdraw your consent at any time through the cookie settings on our website.
5. Cookies
Our website uses cookies. Cookies are small text files stored on your device.
We use a cookie consent tool that allows you to choose which types of cookies are stored on your device.
Types of cookies used:
- Technically necessary cookies
- Statistical cookies (e.g. Google Analytics)
6. Data Retention
We store personal data only for as long as necessary for the purposes for which it was collected or as required by legal retention obligations.
7. Your Rights
Under the GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
If you believe that the processing of your personal data violates data protection law, you have the right to lodge a complaint with the Austrian Data Protection Authority.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy if necessary in order to comply with legal requirements or changes to our services.